Absolutely no feedback!

I completed an online application on the 7th of July for one of the Oneplan options and phoned on the same day to find out if the application has been received. On the 7th one of the consultants mentioned that the application has been received and that it is with underwriting. Since then (after a few calls and a email) I still haven't heard anything. <br> <br> Is the application being processed? When will be the first debit order? Will I receive a welcome pack? When will I receive my card? CAN ANYONE JUST GIVE ME SOME FEEDBACK??<br> <br> This is not a great start from your side seeing that I am supposed to be a new client and should be receiving the best customer service! <br> <br> If I don't receive any feedback, consider my application withdrawn!