EL
Eugenia L

1 reviews | Active since Aug 2019

02 Aug 2019, 11:04

A VERY HAPPY CLIENT

Dear Sir/Madam, I would like bring to your attention the great service given to by Brave Nyirenda. I was a bit unhappy when I received my authorisation number letter from Sylvie Mpoyi, without the Anaesthetisit estimated cost included after I sent all the necessary quotation papers, as that meant email flying up and down and in my working space I do not have the time for this.

But this morning after I sent a email questioning the Anaesthetist cost, Brave was on the ball, seeing the operation is on Wednesday, he called, I did not answer as I was with a student but put down the phone and her called me back immediately and I finished him with the information her required and in no time I received my new authorisation letter.

Thank you very much Brave, it's people like you that makes a company's wheel turn and keep the name high that me as a client will preach Oneplan all the time.

Thanks Eugenia P.S, a pity I don't have a cat or a dog, I have a bird. (LOL)

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply19 Aug 2019, 12:50
Official
Hi there Eugenia, 

We're happy to hear that the service you've received from Brave has been satisfactory as we do strive to provide excellent services on a daily basis. 

Thank you for choosing Oneplan for your insurance needs. 

Kind regards
The Oneplan Team