J
Joanne
1 reviews | Active since Jul 2025
23 Jul 2025, 10:34
a little bit frustra...
a little bit frustrated with trying to pay the pro rata, but otherwise they are very detailed in explaining the policy
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Replies (1)
Oneplan Insurance's replyOfficial
23 Jul 2025, 10:39Hi Joanne,
Thank you for your honest feedback. We're sorry to hear that the pro rata payment process caused some frustration, but we're glad our team was able to provide detailed explanations of your policy. Your experience matters to us, and we’re always working to make things clearer and easier.
We look forward to keeping you impressed!
Kind regards,
Oneplan.
Thank you for your honest feedback. We're sorry to hear that the pro rata payment process caused some frustration, but we're glad our team was able to provide detailed explanations of your policy. Your experience matters to us, and we’re always working to make things clearer and easier.
We look forward to keeping you impressed!
Kind regards,
Oneplan.
Oneplan Insurance's reply23 Jul 2025, 10:39
Official
Hi Joanne,
Thank you for your honest feedback. We're sorry to hear that the pro rata payment process caused some frustration, but we're glad our team was able to provide detailed explanations of your policy. Your experience matters to us, and we’re always working to make things clearer and easier.
We look forward to keeping you impressed!
Kind regards,
Oneplan.
Thank you for your honest feedback. We're sorry to hear that the pro rata payment process caused some frustration, but we're glad our team was able to provide detailed explanations of your policy. Your experience matters to us, and we’re always working to make things clearer and easier.
We look forward to keeping you impressed!
Kind regards,
Oneplan.