A lady Patience helped me with updating my policy on WhatsApp, it was a very easy process and she was very kind

Hi Miranda,

Thank you for your wonderful feedback! We're so pleased to hear that Patience made the policy update process smooth and easy for you. 

We'll be sure to pass along your kind words to her. 

Providing great customer service is what we strive for, and it’s always rewarding to hear when we've met that goal. 

Kind regards
Oneplan.