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daynejay D

1 reviews | Active since Oct 2016

20 Feb 2024, 09:32

A Company that Goes Above and Beyond

I have had my dog with Oneplan health insurance for the past 6 years, and in this time she has suffered some rather expensive and unexpected health scares. From day one, Oneplan has more than fulfilled its obligations.

During this time, we have had to endure several operations and each time the cost has been covered by Oneplan up to the plan's limit. Not only this but in each case, the specialist vet has made very positive comments about Oneplan.

The communication between the vet, Oneplan, and me has always been simple, clear and helpful. Something I value greatly when already dealing with a difficult situation surrounding my dog's health.

I can 100% recommend Oneplan and will remain a customer regardless of the pet.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply20 Feb 2024, 10:02
Official
Hi Dayne,

Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs. 
 
We’re pleased to hear that the team assisted you as nicely as they did and that your claiming experience is always hassle-free. Our clients and fur-babies are important to us, and we hope to provide them with the best service possible. We are delighted that you have found an insurer that exceeds your expectations as we understand that our paw buddies deserve to be treated with the utmost love and they are so lucky to have found a family as loving as yours. 
Our love and well wishes are with Luna.
 
We are glad to have been with you for the past 5 years and look forward to an even longer and more fruitful relationship.
 
Kind Regards,
Oneplan