MS
Mariska S
1 reviews | Active since Mar 2020
03 Jul 2023, 11:08
A big thank you to Pertunia who was able to assist me and finalise my query quickly and easily
A big thank you to Pertunia who was able to assist me and finalise my query quickly and easily. A suggestion would be to update the app as I uploaded the medical invoice numerous times without it reflecting.
Helpful (0)
Replies (1)0
Replies (1)
Oneplan Insurance's replyOfficial
03 Jul 2023, 18:56Hi Mariska,
Thank you for the positive feedback on your interaction with the team. We believe in providing the best service to our clients and we are happy to have you a part of the Oneplan Family.
We apologize for any inconvenience you may have experienced while using the App. Kindly note that we have launched a new version of the Oneplan App which is version 46 (4.4.10) for our Android users. Please kindly check if you have the most recent version of the App and please kindly ensure that all notifications are allowed for the App to fully work.
Should you need any further assistance, our Whatsapp Team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on ***.
We look forward to a long and fruitful relationship.
Thank you for the positive feedback on your interaction with the team. We believe in providing the best service to our clients and we are happy to have you a part of the Oneplan Family.
We apologize for any inconvenience you may have experienced while using the App. Kindly note that we have launched a new version of the Oneplan App which is version 46 (4.4.10) for our Android users. Please kindly check if you have the most recent version of the App and please kindly ensure that all notifications are allowed for the App to fully work.
Should you need any further assistance, our Whatsapp Team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on ***.
We look forward to a long and fruitful relationship.
Kind Regards,
Oneplan
Oneplan
Oneplan Insurance's reply03 Jul 2023, 18:56
Official
Hi Mariska,
Thank you for the positive feedback on your interaction with the team. We believe in providing the best service to our clients and we are happy to have you a part of the Oneplan Family.
We apologize for any inconvenience you may have experienced while using the App. Kindly note that we have launched a new version of the Oneplan App which is version 46 (4.4.10) for our Android users. Please kindly check if you have the most recent version of the App and please kindly ensure that all notifications are allowed for the App to fully work.
Should you need any further assistance, our Whatsapp Team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on ***.
We look forward to a long and fruitful relationship.
Thank you for the positive feedback on your interaction with the team. We believe in providing the best service to our clients and we are happy to have you a part of the Oneplan Family.
We apologize for any inconvenience you may have experienced while using the App. Kindly note that we have launched a new version of the Oneplan App which is version 46 (4.4.10) for our Android users. Please kindly check if you have the most recent version of the App and please kindly ensure that all notifications are allowed for the App to fully work.
Should you need any further assistance, our Whatsapp Team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on ***.
We look forward to a long and fruitful relationship.
Kind Regards,
Oneplan
Oneplan