LM
Lehlogonolo M

1 reviews | Active since May 2023

21 Jan 2025, 16:14

A Big Shout out to OnePlan Insurance!

I just want to appreciate Oneplan Insurance team,from the finance department to the call centre agents. I've been with the insurance for two years now and I just want to say you are doing an amazing job.I have never struggled when submitting a claim or even ask for advice.The call centre/whatapp is quick and assist the best way they can,they even call you back if your call gets cut off. I gave birth few months back and my baby had to be admitted to ICU and you guy's didn't fail me,you paid the hospital every cent.I'll forever be grateful for that,as you've been with me at my lowest.

Thank you so much and keep up the good work!!

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply21 Jan 2025, 16:24
Official
Hi Lehlogonolo, 

Thank you so much for sharing your heartfelt experience! We are truly humbled by your kind words and appreciate your continued trust in Oneplan over the past two years. 

It means the world to us that you’ve had such a positive experience with our team. We're especially glad we could be there for you when you needed us most during such a challenging time. Providing you with reliable support and peace of mind is what we strive for, and we’re grateful to have played a part in your journey. 

Thank you for your loyalty, and we’ll continue to work hard to exceed your expectations! 

Kind regards, 
Oneplan.