AS
Allison S
1 reviews | Active since Aug 2024
13 Nov 2024, 15:59
****?
They are quick to give you a call once you request it via Facebook add but upon asking for that quote via email... good luck. It seems that if you don't exept their quote telephonically, you don't matter.Ps. I requested my quotes to be mailed to me twice. I think chickens will evolve into dinosours before I receive my quote via mail as requested.
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Oneplan Insurance's replyOfficial
13 Nov 2024, 16:25Dear Allison,
Thank you for reaching out to us and sharing your concerns regarding your experience with Oneplan.
We sincerely apologize for any inconvenience caused and take your feedback seriously as we continually strive to improve our service and meet our client's expectations.
Kindly note that we have 5 different Health Insurance plans, and the premiums differ depending on the plan type that you select, our clients are covered up to the respective cover limit.
We have acknowledged your complaint, and we have escalated the matter to the relevant department. One of our consultants will be in contact with you to further discuss the matter at hand.
Once again, we apologize for any inconvenience caused and we hope to restore the experience.
Kind Regards,
Oneplan
Thank you for reaching out to us and sharing your concerns regarding your experience with Oneplan.
We sincerely apologize for any inconvenience caused and take your feedback seriously as we continually strive to improve our service and meet our client's expectations.
Kindly note that we have 5 different Health Insurance plans, and the premiums differ depending on the plan type that you select, our clients are covered up to the respective cover limit.
We have acknowledged your complaint, and we have escalated the matter to the relevant department. One of our consultants will be in contact with you to further discuss the matter at hand.
Once again, we apologize for any inconvenience caused and we hope to restore the experience.
Kind Regards,
Oneplan
Oneplan Insurance's reply13 Nov 2024, 16:25
Official
Dear Allison,
Thank you for reaching out to us and sharing your concerns regarding your experience with Oneplan.
We sincerely apologize for any inconvenience caused and take your feedback seriously as we continually strive to improve our service and meet our client's expectations.
Kindly note that we have 5 different Health Insurance plans, and the premiums differ depending on the plan type that you select, our clients are covered up to the respective cover limit.
We have acknowledged your complaint, and we have escalated the matter to the relevant department. One of our consultants will be in contact with you to further discuss the matter at hand.
Once again, we apologize for any inconvenience caused and we hope to restore the experience.
Kind Regards,
Oneplan
Thank you for reaching out to us and sharing your concerns regarding your experience with Oneplan.
We sincerely apologize for any inconvenience caused and take your feedback seriously as we continually strive to improve our service and meet our client's expectations.
Kindly note that we have 5 different Health Insurance plans, and the premiums differ depending on the plan type that you select, our clients are covered up to the respective cover limit.
We have acknowledged your complaint, and we have escalated the matter to the relevant department. One of our consultants will be in contact with you to further discuss the matter at hand.
Once again, we apologize for any inconvenience caused and we hope to restore the experience.
Kind Regards,
Oneplan