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Candice S

1 reviews | Active since Nov 2024

26 Nov 2024, 16:19

5 stars for Themakazi Mbalane & One Plan Pet Insurance

Today I dealt with Thembakazi Mbalane who was such a pleasure to deal with, helpful and quick to respond to my query to upgrade my pet insurance plan. Truly a breath of fresh air dealing with a provider that understands how to provide efficient and customer-centric service to their customers.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply26 Nov 2024, 16:47
Official
Hi Candice,

Thank you for your feedback regarding your positive service experience with us. We greatly appreciate your kind words about the professionalism and helpfulness of Thembakazi. Providing excellent service to our clients is our top priority, and we are delighted to hear that we were able to create a memorable experience for you, we will surely pass the message on.
  
Thank you for being a part of the Oneplan Family.
    
Kind Regards,
Oneplan