MB
Morag B

1 reviews | Active since Dec 2016

12 Oct 2018, 14:49

3 Year Oneplan nightmare

Oneplan handed me over to 3 different debt collectors for an amount they claim I owed, despite the fact I sent in proof I owed nothing , I was threatened, harassed, and told a judgement would be put on my salary. After non stop harassment, sms's and phone calls for 3 years and 8 months they finally closed the case as they discovered they made a mistake. In fact, they owe me money. I will probable never receive an apology for all of the harassment and I will probably never receive the money they owe me. Typical

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply12 Oct 2018, 17:14
Official

Hi Morag,

We do sincerely apologise for any inconvenience caused by this.

We are unable to locate a policy with your email address or contact number used in your posting. May you kindly send an email to *** with your policy number so that we can look into the matter. You may state that your email is regarding the Hello Peter complaint.

Regards,

The Oneplan Team