SvdM
Shaneen van der Merwe
1 reviews | Active since Sept 2014
02 Dec 2025, 13:48
2nd part to my 1st enquiry, had to first contact the vet to get an appt, so we can confirm funds should be loaded
2nd part to my 1st enquiry, had to first contact the vet to get an appt, so we can confirm funds should be loaded. Appt at vet made and within 2 ticks, I was back on the whatsapp line, for the funds to be loaded actually where Thembakazi Mbalane, helped swift and painlessly once again with said, and our Luna all set for her vet appt later today. Thank you one plan pet insurance for the awesome service.
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Oneplan Insurance's replyOfficial
02 Dec 2025, 13:50Hi Shaneen,
Thank you for sharing this lovely review. We’re glad to hear that once your vet appointment was confirmed, Thembakazi was able to assist you swiftly and effortlessly with loading the funds. It’s great to know that Luna is all set for her appointment today. We appreciate your kind words and are pleased that you’re experiencing the level of service we strive to deliver.
We truly value having you as part of the Oneplan family!
Kind regards,
Oneplan.
Thank you for sharing this lovely review. We’re glad to hear that once your vet appointment was confirmed, Thembakazi was able to assist you swiftly and effortlessly with loading the funds. It’s great to know that Luna is all set for her appointment today. We appreciate your kind words and are pleased that you’re experiencing the level of service we strive to deliver.
We truly value having you as part of the Oneplan family!
Kind regards,
Oneplan.
Oneplan Insurance's reply02 Dec 2025, 13:50
Official
Hi Shaneen,
Thank you for sharing this lovely review. We’re glad to hear that once your vet appointment was confirmed, Thembakazi was able to assist you swiftly and effortlessly with loading the funds. It’s great to know that Luna is all set for her appointment today. We appreciate your kind words and are pleased that you’re experiencing the level of service we strive to deliver.
We truly value having you as part of the Oneplan family!
Kind regards,
Oneplan.
Thank you for sharing this lovely review. We’re glad to hear that once your vet appointment was confirmed, Thembakazi was able to assist you swiftly and effortlessly with loading the funds. It’s great to know that Luna is all set for her appointment today. We appreciate your kind words and are pleased that you’re experiencing the level of service we strive to deliver.
We truly value having you as part of the Oneplan family!
Kind regards,
Oneplan.