*** that is my policy number I honestly wish you guys could take some kind of pride in your jobs this is worst company ever and this nonsense of managers can't take calls is damn ridiculous

What an *********** company stuff don't know what they doing they lie and say you can use any hospital I went to dmc lenmed which refused to take oneplan , they will load the funds onto the card but will take ages for them to approve the claims I have an outstanding claim from the 17th of January which I have to call and ask what is needed I spoke to 5 people from the claims department who told me they will have a look at it and get back to you they don't unless you push them I even went to the point of staying on a call for almost 45 mins to get my claim approved which it was so called approved the next I get a sms saying it's rejected I sent an email no response at all bear in mind the claim amount was R5600 that they have loaded for me now I get an sms saying R7592.50 has been used I am beyond frustrated with these ****mers , please don't waste your time with oneplan health insurance for yourself they will disappoint you deeply when you need them the most the only time I got a call back from anyone from oneplan was when I sent a request to cancel can you imagine , when I asked to speak to a manager or supervisor the lady told me that they don't take calls lol what a joke this company is