EH
Elize H

1 reviews | Active since Dec 2020

16 May 2025, 16:14

10 star service🌟

Oneplan doesn't see my fur baby as just another number is the system, they understand that he is part of my family and it is really so nice when interacting with the Oneplan team that they also enquire about my fur baby's recovery after the operation. Today I received fast, friendly, effective and efficient assistance from Elaine Roets, but most of all she was very caring. Thank you for yet another pleasant experience.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply16 May 2025, 18:43
Official
Hi Elize, 

Thank you for such a heartfelt message! It truly means so much to us to hear that you feel seen and supported—not just as a policyholder, but as a loving pet parent. Your fur baby is absolutely part of the Oneplan family, and we're so glad that Elaine provided fast, friendly, and genuinely caring assistance. We'll make sure your kind words reach her. 

Wishing your little one a smooth and speedy recovery! 

Kind regards, 
Oneplan.