Wrong Order and Horrible Service

On the 23 Aug 2019 I ordered 2 Busby wallets but the orders werw separated- Order # *** and ***. On the 28 Aug I received an email that .y order was shipped and it was delivered on the 29 Aug. To my suprise both the orders were wrong and I immediately email the OneDayOnly customer support and I was promised it will be rectified. With back and forth email between myself and them and being asked to hand over the wrong orders to courier and my correct order will follow. I refused that it should be done simultaneously. More emails and calls with different stories of waiting for stock, etc. On the 03rd I got a call that orders will be delivrred on the 04th and late afternoon on the 04th when I emailed I was advised they are still trying to source - but I was told there is stock. Today the 05th courier comes with one (1) order and talks nothing about collection. Who can be so *********** though. So I sent him back advising him that I will not accept an incomplete order. I am livid and have been their loyal customer but this service is inbelievable.