Unacceptable Service and Delayed Repair: OneDayOnly surely you can do better!

I'm extremely disappointed with the service I received from OneDayOnly regarding my defective airfryer. Despite being within the warranty period, I've been left without a functional product for months.

Here's a brief summary of my ordeal:

- Submitted repair request in February on the 3rd to be specific , only to be told it was out of warranty (despite website stating 2-year warranty) - Provided proof of warranty, received apology, and airfryer was collected for repairs (early February) - Repeated follow-ups yielded no satisfactory updates; requested replacement, but was told supplier had ordered parts - As of 1 April 2025, still no resolution; parts expected to arrive 3 April 2025 (potentially another 2-month delay)

The lack of communication, prolonged delay, and overall disregard for customer satisfaction are appalling. Buyer beware: OneDayOnly's service is subpar, and their warranty claims process is a nightmare.

*Rating: 1/5 stars (and that's being generous)*

*Would not recommend OneDayOnly to anyone.*