Unacceptable poor service from the OneDayOnly Helpdesk team

I have been using OneDayOnly for about 5 or 6 years now for online shopping with no hassles. However, my last 2 orders was a total frustration and nightmare. For these orders, in both cases I made the choice of using my available Discovery miles, and then wish to pay the balance with my Discovery Card. The OneDayOnly system takes met to the external Discovery portal and by following all the actions, the OneDayOnly system actually confirms that my Discovery miles have been app**** successfully. However, for some reason the system then blocks any further action, and does not even allow me access to enter my Discovery Credit Card details, in order to pay the balance of the order. I have proof that I queried this more than 10 times with the OneDayOnly helpdesk on 23 and 24 April 2002. Their response has simply been that my credit card has been declined by my bank, even though their system would not allow me to enter my card details? They then eventually after a hour or two cancell the order from their side, Really?? It is actually an insult and in my opinion the most pathetic response from the OneDayOnly team! With this in mind, I will certainly think twice before using OneDayOnly again, no matter how good the specials are on offer. I will from now on out of principle use competing online shopping platforms instead. Hannes Combrinck *** or ***)