Shuddy and unacceptable customer service - OneDayOnly

<p>I purchased a product from OneDayOnly in November 2016. The product was faulty and did not turn on. I sent an email to them the next day requesting a refund and did not get a reply. I sent another 4 emails throughout the months of November, December and January. On the 9th of January I got an email from them saying that the reason they have not rep**** is because they have been extremely busy. They told me that someone will come collect my product the next day between 10h00- 12h00. I waited at home till 15h00 that day and finally someone came to collect it.</p> <p>I proceeded to send my banking details to OneDayOnly so they could give me a refund. It is now the 23rd of January and I still have not received a refund nor a reply to my emails.</p> <p>This is unacceptable customer service and I would advise others to think twice before purchasing from OneDayOnly as you will be wasting your time and money.</p>