Shocking Experience

<p>Having ordered and paid for a Christmas present from One Day Only on 2 November, surely I would have the gift sitting under the Christmas tree?!? Apparently not. On receipt of everything on 18 November, I did not complain that it had taken 16 days to arrive but, due to damaged/poor packaging I felt that the service paid for was not satisfactory. On 12 December I received confirmation that a replacement was being delivered in the next 5 - 7 days but here I wait! I have logged additional tickets with One Day Only and have had no responses. This is simply unacceptable. There is no contact number provided on the site and I have been left in the lurch.</p>