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I ordered 2 jewellery pouches. They were of a poor quality. I logged a return. I put both in the plastic pocket it came. The next day i saw i had to log a return seperately which i did. They now tell me i only sent one jewellery pouch. I sent one parcel with two pouches and now have to pay for something i do not have. Why would i lie after ordering for years from one day only with no prior problems.???? I will never order from them again as the people working with returns ARE ***********. Ayanda at OnedayOnly can not solve this problem.