JR
Jean R
1 reviews | Active since Jul 2020
06 Dec 2025, 09:40
Purchase at your peril.
OneDayOnly sold me a Philips Sonicare toothbrush that arrived completely dead. I reported it immediately and returned it through their own courier yet weeks later I still have no refund.
Instead of processing a simple DOA refund as required by the Consumer Protection Act, they keep delaying and hiding behind supplier feedback and vague mentions of possible deductions. None of this is lawful for defective goods.
I have now been out of pocket for R1 599 with zero resolution.
Terrible service. Slow, evasive and not CPA compliant. Shoppers beware, their refund process is a nightmare
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