Pathetic Customer service

<p>make this as short as possible. i had ordered a pair of shoes, received the order on Monday 6th, i opended th box and the wrong shoes were in them. was the right model shoe but the wrong colour, the box did say the colour of the ione i had ordered but inside was a diffrent colour. i have emailed a few times now and i have not heard a thing back from them. this is a birthday gift for some one on the 20th. and if service has not even contacted me to make arrrnagements yet there is now ways ill be able to get this in time for the birthday. They have seriously let me down.</p>