Partial order received. No response to emails. No phone number available

<p>I ordered 4 items on 24 November. Two of those items were delivered 3 weeks later, and I contacted the company regarding the remainder. I recived this reply on 21 December</p> <p>Ticket #217548: When will the remainder of my order be dispatched???<br />Your request (#217548) has been updated, see below:</p> <p> </p> <p> </p> <p>Matthew Leighton, Dec 21, 13:51 SAST:Hi ,</p> <p>I'm so sorry for the terrible (non-existent) customer service received.</p> <p>We absolutely don't intend to be so sporadic with our replies, but we are experiencing volumes higher than we've ever had before and it makes trying to revert as quickly as we'd like very difficult. And we don't say that as an excuse but rather to try explain why our service has been so bad recently.</p> <p>In terms of this order, a tracking number has been passed on and delivery is scheduled for today or tomorrow - if it has not been received already.</p> <p>I trust this explains, but if there's anything else I can do please let me know!</p> <p>Kind regards,</p> <p>Matthew Leighton<br />OneDayOnly.co.za</p> <p>The order was not delivered despite me receiving two sms' to say it would be delivered the following day.</p> <p>I have emailed and contacted them via the website on 27 December, 2, 3 and 4 January. There has been response, just those ridiculous automated emails.</p> <p>I am disgusted. </p>