Onedayonly=specials for a day but after that???

So I went online early December 2015 and purchased a wetsuit. After waiting, for some time I requested the item to be delivered to Cape Town as I was on holiday there an waiting on my wetsuit. After searching high and low for a phone number to contact onedayonly I realised that these people don't have one. Then I emailed customer service who came back to me after Xmas and then my wetsuit as still not delivered. I left cape town without having the benefit of the wetsuit. Now Im back in JHB and I had to pay to have it couriered to Pretoria. These people are a joke. the worst customer service and not once did they indicate whether the could reimburse for the delays. I am very disappointed and really would like to know who is behind all this incompetence.