OneDayOnly Ignores Complaints and Fails to Act

Extremely disappointed with the lack of accountability from OneDayOnly.

I logged a ticket regarding a failed delivery handled by their chosen courier, Fastway Couriers, and since then… absolutely nothing has been done. No proper follow-up, no urgency, and no resolution.

This isn’t just a courier issue — OneDayOnly chose to work with them, which means they should take responsibility when things go wrong. Instead, I’ve been left in the dark while they do nothing to ensure this matter is resolved.

It’s incredibly frustrating to have to chase for answers and still get no assistance. As a customer, I expected better service and support, especially when I’ve gone through the proper channels and logged a complaint.

At this point, it feels like they simply don’t care. Completely unacceptable.