Onedayonly experience of worst customer service.

I try to be fair and not exaggerate, but in my short life of 26 years I have not experience poor service on the lows that Onedayonly steeps to. Outright lack of care and support for any returns of broken/incorrect products. They provide nothing except one general email address which obtains you no responses. The only way to get any sort of reaction is through posting on social media and even then, the response is only to try salvage the last 1% of faith that might exist in the publics eye. 45 days waiting period for a return to be processed, +-10 emails later, and then an allocated time of 10 business days for a refund to reflect? I'm almost certain this company's only form of income is the interest they earn on all the withheld customers money that they store so greedily in there banks while they 'process' returns of inferior quality broken goods. They have contravened Section 20 of the Consumer Protection Act twice with me alone. It appears, based on reviews from this and other sites, that thousands of South Africans have experienced the same. I have reported them to the ombudsman and will post on every social media platform so that as many South Africans as possible will not get ****** of their hard earned money.