1 reviews | Active since Mar 2009
OneDayOnly ******* and not refunding cancelation
Ont he 23rd May I placed an order for 6 Cielo dining chairs and a camera from OneDayOnly. I check oneDayOnly rules for orders and find that if the order is not listed as shipped then I can still cancel, and it will be known as a cancelation. If i cancel after the order is "shipped" it will be known as a return order and therefore i will be responsible for being charged shipping fee- either full amoutn. or partial.
I canceled on OnedayOnly at around 1pm, the app changes from packing to "queried", and at around 5pm I get an email that my order is shipped. 2 of Onedayonly cuystomer care peop;le email me that they are in discussion with the supplier and that if it delivers not to accept it. This was canceled thirasday 29th May. Cielo calls me to deliver the following week on Tuesday 3rd June.
OneDayonly has ignored all my emails thus far and said they are refunding the camera (which was R500) and are silent on the chairs which cost over R16k.
