OneDayOnly 100% Deal not 100%

I managed to get the 100% deal Patio Lounge Set into my cart and its still in my cart. I immediately went to checkout to make payment, it took over 30 minutes and nothing happened. I received the error message that I was thought to be a bot a few times and I must retry. Another error was that the token was not valid. Next thing the app and site crashes. At this point I was unable to contact support so I sent a Twitter DM and received no response.

I contacted support and chatted live only to be told that I didn't check out fast enough and someone else beat me to it. The problem I have is there was only one Patio Lounge set, which is still in my cart. So someone else could not have beaten me to it? This is impossible.

On top of that, I received an email at 18:00 stating that I must make payment within 8 hours and I even received a R30.00 voucher to do so. I immediately went back onto the app, which still wasn't and isn't working. I then went online and was able to see the items in my cart. I once again attempted making payment and I received a message saying that the goods were sold out.

So if the deal was sold out, why did I receive the R30.00 voucher and request for payment? It sounds like you just not honouring the 100% off deals, it sounds like a **** & marketing tactic to draw traffic to your site and app.

Items in my cart at time of site and app crashing, same items are still in my card: Patio Lounge Set The Blockbuster Baddiel Box Coffee Machine Cleaning Kit

Furthermore I was also unable to purchase the regular products at discounted rates that I actually wanted as I was unable to add them to my cart.

I spend a substantial amount of money supporting your business weekly and this experience has been rather disappointing and time consuming. Its simply not acceptable by any standards.