HW
Hester W
1 reviews | Active since Jan 2016
10 Jul 2020, 09:59
Oneday Only poor service and goods ordered not received a Month now
I have placed an order 9 June 2020 and till today not received my order it show specialized query and still even if I query this I still do not get an answer. This is very bad service and I will tell everyone not to buy from OnedayOnly again if this continue and my order not resolved by cancelling this order and reimburse me in full into my bank account. Extremely bad service even though they say they are overflowed with orders, but this is a specialized query please resolved and pay me back my money order number *** for amount of R1054.00 Order #*** - Specialized Query
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Hester W's updateReviewer Update
10 Jul 2020, 10:01This is all I get for a Month now. Everytime a Ticket is raised,
| Ticket #928741: Urgently contact me wrt order *** Hello Hester Thank you for writing in! Please note that we are experiencing extremely high volumes and this may affect our response time to you. Awaiting delivery of your order?
Orders may take a little longer than usual, but we will keep you fully updated with timelines and let you know the second it has been dispatched. Received only part of your order?
We're sorry about that. The balance is either with the courier already, or will be soonest. Please see the "My Orders" tab in your account for more information. If your query is not linked to the above, a CS agent will be in touch with further info. Thank you for your patience, and our sincerest apologies for any inconvenience caused. Kind regards, The OneDayOnly Customer Service Team
| Ticket #928741: Urgently contact me wrt order *** Hello Hester Thank you for writing in! Please note that we are experiencing extremely high volumes and this may affect our response time to you. Awaiting delivery of your order?
Orders may take a little longer than usual, but we will keep you fully updated with timelines and let you know the second it has been dispatched. Received only part of your order?
We're sorry about that. The balance is either with the courier already, or will be soonest. Please see the "My Orders" tab in your account for more information. If your query is not linked to the above, a CS agent will be in touch with further info. Thank you for your patience, and our sincerest apologies for any inconvenience caused. Kind regards, The OneDayOnly Customer Service Team
HW
Hester W's update10 Jul 2020, 10:01
Reviewer Update
This is all I get for a Month now. Everytime a Ticket is raised,
| Ticket #928741: Urgently contact me wrt order *** Hello Hester Thank you for writing in! Please note that we are experiencing extremely high volumes and this may affect our response time to you. Awaiting delivery of your order?
Orders may take a little longer than usual, but we will keep you fully updated with timelines and let you know the second it has been dispatched. Received only part of your order?
We're sorry about that. The balance is either with the courier already, or will be soonest. Please see the "My Orders" tab in your account for more information. If your query is not linked to the above, a CS agent will be in touch with further info. Thank you for your patience, and our sincerest apologies for any inconvenience caused. Kind regards, The OneDayOnly Customer Service Team
| Ticket #928741: Urgently contact me wrt order *** Hello Hester Thank you for writing in! Please note that we are experiencing extremely high volumes and this may affect our response time to you. Awaiting delivery of your order?
Orders may take a little longer than usual, but we will keep you fully updated with timelines and let you know the second it has been dispatched. Received only part of your order?
We're sorry about that. The balance is either with the courier already, or will be soonest. Please see the "My Orders" tab in your account for more information. If your query is not linked to the above, a CS agent will be in touch with further info. Thank you for your patience, and our sincerest apologies for any inconvenience caused. Kind regards, The OneDayOnly Customer Service Team