One Days Deals - Face Masks Essential item

I ordered Face masks and this was the first time I have ordered through One Day deals. Masks face are essential items and I chose it because it come from a rupteable Cycling equipment Brand It has been since the 30 April 2020 and have not received my order. I have sent numerous emails and response is computer gerenated. I will never use this service again and I find them so unprofessional. Take a lot is 100 times better.