One Day Only Fails
I used to be a frequent customer of One Day Only, but since this incident, no more. I ordered a product in June already which was supposed to be delivered via Pargo at my nearest Clicks store, but it was never delivered. Contacted Pargo, they said that One Day Only never sent the package. One Day Only denies this and said that Pargo lost it. It is now August and after many emails sent to One Day Only, I still do not have my package nor have I been refunded!!!!! One Day Only is not answering my emails anymore. This is the worst service. No excuses.
Helpful (0)
Replies (1)0
Replies (1)'s updateReviewer Update
03 Aug 2020, 18:58Alistair Mackor from One Day Only phoned me today explaining their difficulty with the Courier. I appreciate his call and his effort to try and resolve the matter. Alistair stated that One Day Only will refund me for the parcel which was lost and that they will continue to investigate the matter further. Thank you Alistair for your phone call and the way you handled this situation. You have restored my faith in One Day Only again. Thank you once again.
's update03 Aug 2020, 18:58
Reviewer Update
Alistair Mackor from One Day Only phoned me today explaining their difficulty with the Courier. I appreciate his call and his effort to try and resolve the matter. Alistair stated that One Day Only will refund me for the parcel which was lost and that they will continue to investigate the matter further. Thank you Alistair for your phone call and the way you handled this situation. You have restored my faith in One Day Only again. Thank you once again.