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jimmy A

1 reviews | Active since May 2019

22 May 2020, 07:25

One day only are *****

SHOCKING CUSTOMER SERVICE!

I ordered a Phillips air fryer on the 8th of May and I still do not even have a tracking number 11 working days later!

Their policy is delivery within 5-10 working days after order. I have since mailed 4 times and received only 1 response telling me how the process works. Supplier delivers to them as they don’t keep stock on hand.

Richard Dean Henry rep**** to me saying they would be receiving the stock on the 18th of may, since then I have not received a single reply to three mails and I still do not have a tracking number!

My sister also ordered the exact same item on the same day and the response she got was that their supplier made a mistake with how many units of the Phillips air fryer they supp**** for the deal.

Two different bull**** stories! Lying to customers and taking their money and not responding to queries!

Worst service I’ve ever experienced from any online retailer. I will NEVER order from OneDayOnly ever again.

Disgusting

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