ODO GTFO *** lol

Is there even a point to leaving a note here, this company doesn’t give a F. They make a joke about the fact that they don’t have contact details. This i is clearly because all the staff combined don’t have the ***** to speak to a client. If you’ve ever had the joy of chatting to their WhatsApp bot, oh boy how fun. Every now and then a “human” responds, give the phone back to the bot, mate. So long story short: If you order a product from ODO, they don’t actually stock the product. This is why a simple economy courier takes 10 days, they place the order with the supplier of the product, I assume it goes to them first and then to you. Even if Takealot does the same thing they quote 5-7 days, but most of their items are in stock. Then if you need to return a product to ODO, keeping in mind it’s gone from a supplier, to them and then to you (68% chance of you air fryer getting to you still capable of frying air), the same thing happens on the way back - first to them, then to the supplier. The supplier (remember you didn’t buy this item from the supplier, you bought it from ODO) then “assesses” their item (7days) and gets back to the ODO WhatsApp bot and I’m still waiting to see what happens after that. 30 days after logging the return I’m still waiting. Lucky I already have an air fryer, but I’m lacking 3 kitchen chairs.