Non Existent Support

<p>I purchased two items on OneDayOnly at 11:45 25th november, paid via EFT, sent POP to ********** as instructed. 3 hours later their bot sent a mail saying my order was cancelled due no payment. Funds were deducted. Clearly the staff that are meant to check the mails are not doing so. I have sent numerous mails, posted on their facebook page with no responses at all. Only at 22:30 the evening did one of the items sell out. I expext to receive my items I PAID for. Should I have no resolve I will file a complaint with the NCC. I do not care about their stock issues. This was instock ALL DAY. This is also not the first time I've had this problem with OneDayOnly. Thank You</p>