No response

Hi

I ordered an item on the 3rd of December but by Friday, 18 Dec, when our office closed for the holidays, I sent a request via the online system to change the address to *****, as the delivery should have arrived by then (7-10 working days).

I never received any feedback.

Since yesterday morning I have been trying to confirm via the facebook messenger system whether this has been changed, but no feedback.

No number no one to contact, this is getting rather frustrating.

Please can someone urgently let me know what is happening.

Regards