No response!

<p>Placed an order on the 1st of December 2016. In January 2017 I sent emails asking where my purchase is. No response from One Day Only! </p> <p>I finally contacted them via Facebook (they respond straight away) stating someone will be in contact with me. </p> <p>I finally got a response that they don't have my order in stock which was a lie as they were still advertising it! </p> <p>They said they would refund me within 24hours. I waited over a week. Still nothing! I sent more emails with no response. </p> <p>Contacted them via Facebook again and was reassured I would be refunded. Now to wait and see if they keep to their word or if they are just plain thefts! </p>