No Exchanges

I recently bought a duck down jacket from O.D.O. but when it arrived the size wasn't right (too small even though I went with one size bigger than I usually fit). When I tried to log an exchange for a bigger size they said they no longer do exchanges and that I would have to return it at my expense for a refund. Once it has been returned they also will not refund the initial shipping fee. I am HIGHLY DISGUSTED and will NEVER order any clothes or shoes from O.D.O. ever again!