Missing items

Hi. I received an email from you last week to expect a call. It's been a week and noone has called. It is difficult to be patient and understanding when you can't even provide basic services and keep your word.

I placed the order of 7 items on 24 November and have only received 2 items. Christmas is this weekend and you can't even inform me of the delivery date. This was my first experience and it's been shocking.