How to disappoint your children at Christmas - order from OneDayOnly

I ordered electric toothbrushes on 2 December, as part of my children's Christmas gifts, on order ***. I was assured it would be delivered by 24 December and I asked that it be delivered to Knysna as we are there on holiday now. I tried following up yesterday as I had heard nothing and all I got back was the usual **** automated response. It is now 24 December and I am STILL waiting for my delivery.