Horrible Customer Service

<p>I receive a fit bracelet as a christmas gift, and early January the battery life was depleting at an incredibly fast rate. Naturally I then got in touch with the person who purchased the product (in this case, my mother) and she provided me with all the details I would need. I then email Customer Service on 17 January. Days later with no reply, I emailed again. Then to my surprise, the reply to my first email came through on the 21 January.</p> <p> </p> <p>I was notified that the supplier said they would have to test my unit and a courier will be send to pick up the package. I rep**** with an address and asked what SEND TO address I should write on the package to ensure it arrives at the desitination. To this day I have not heard another word about a pick-up or a SEND TO address. </p>