MS
Michael S
1 reviews | Active since Dec 2016
19 Jun 2019, 13:25
Great Customer Service
I have been a OneDayOnly customer for years and have never really had any issues until recently. I purchased a patio suite that had a glass table. When this arrived, the table was shattered. After contacting OneDayOnly, they contacted the supplier to arrange a replacement. This too arrived shattered! I will however say that even though it took a while to get the replacement table, the customer service and follow up was fantastic... In particular, Jane from OneDayOnly was proactive in following up with the supplier and keeping me informed. I didn't have to wonder what was happening as she was on top of the problem and in contact with myself and the supplier.
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