Good deals but when you suppose to returns and replaced process it is just nonsense

Good deals but when you suppose to returns and replaced process it is a headache, stressfully etc.. Takes very long and have no patient for this.

Order number 101615, I reported that your smart watch is not charging and need to be replaced. Did you know what you have caused? It was for my son gift and what a embarrassment for that matter. He was so excited to received the gift.

At the moment I was given specific WhatsApp number to report the matter for the exchange until to date no response....

I am so disappointed, kindly come and collect your watch and replace with the working one before school open. He was looking forward to use it.