1 reviews | Active since Nov 2016

16 Nov 2016, 14:38

Faulty Device, Poor Service

<p>Very unsatisfied with the service from OneDayOnly.</p> <p>Reported a faulty device, 3 weeks and several emails later, I am advised it needs to be collected for assessment. Many of my emails were simply ignored, with the odd generic reply, and there is also no contact number to call and actually speak to someone.</p> <p>I asked how long assessment will take, no answer. </p> <p>My complaints via email about the service have also been ignored flat.</p> <p>Best was, I get a generic email asking me to rate their support, and when I click on the link it says "This Request is now closed". Fabulous.</p> <p> </p> <p> </p>

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