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Fhulufhelo N

1 reviews | Active since Apr 2024

07 Jan 2025, 09:16

Extremely Disappointed with Poor Service and Refund Delays

I’m starting to feel that this is the worst service provider. I purchased a shed sometime last year, but it arrived incomplete, so I initiated a return. To this day, I still haven’t received a refund. I initially thought this platform would be great, but so far, Takealot has proven to be much better. I don’t think I’ll ever buy anything from OneDayOnly again. I’m extremely disappointed.

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Replies (1)
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Fhulufhelo N's update07 Jan 2025, 10:10
Reviewer Update
OneDayOnly responded, claiming my refund was processed on December 18 and that I should have received the funds by now, but I haven’t received anything. The response felt robotic and unhelpful. Byron W’s reply was particularly rude. I even attached a photo showing the status as “refunding” rather than “refunded,” proving that I haven’t gotten my money back. Avoid OneDayOnly at all costs—they won’t assist you with refunds. Instead, you’ll get automated, impersonal replies, and there’s no way to call them. What kind of service provider operates like this?