Empty promises and no service deliver

I’ve ordered and paid for my items on 26 November and to date have still not received anything

Melissa George, Dec 8, 15:54 SAST: Hi Jocelyn,

Thanks for writing in and please accept our sincerest apologies for the delay in getting the remainder of your order to you and the inconvenience caused as a result thereof.

Due to unforeseen circumstances, we seem to have hit a bit of a 'snag with the Supplier which has inadvertently caused a delay with regards to the delivery, unfortunately. While we realize that this is less than ideal, rest assured that we are working tirelessly to have this matter resolved to ensure that you receive your goods soonest and without any further delay.

We do apologize once more for this unpleasant experience but if there is anything else, please do not hesitate to give us a shout! Kind Regards

Melissa George Customer Service OneDayOnly.co.za

Ticket #768109: Where is my order?

Social Media, Dec 10, 07:19 SAST: Hi Jocelyn,

We hope you're well.

Please accept out sincerest apologies for the delay in getting the order delivered.

The Supplier is experiencing a delay with their shipment due to the busy season and they have not been able to deliver the stock for your order to our warehouse yet.

They have advised that the stock is due to arrive at our warehouse towards the end of this week and our Warehouse Team is on standby, ready to process and dispatch your order as soon as they can!We're very sorry to keep you waiting but want to thank you for your patience.

Please give us a shout if you have any questions.

Kind regards, Shereen

Ticket #775061: ***

Social Media, Dec 15, 14:11 SAST: Hi Jocelyn,

We hope you're well.

Please accept out sincerest apologies for the delay in getting the order delivered.

We hit a bit of a snag with the Supplier and the units were s;lightly delayed. We have since packed the order and it will be dispatched soon and delivered shortly after.

As soon as the order has been dispatched, you will be notified via email. Your order should be dispatched shortly and then delivered soon after.

We're very sorry to keep you waiting but want to thank you for your patience.

Please give us a shout if you have any questions.

Kind regards, Shereen

Social Media OneDayOnly.co.za