Don't buy from OneDayOnly

Appalling after sales: product was faulty on receipt, I notified them on 18 August, and I am still getting emails telling me they are waiting for their supplier to advise. I have advised them I contracted with them, not their supplier: no-one has even collected the faulty goods to assess them! I have asked several times for a refund, which I am entitled to in terms of the Consumer Protection Act, but this organisation doesn't seem to understand their obligations in terms of this legislation!