Disappointing Double Delivery Charges.

I am an avid online shopper and OneDayOnly has been a constant for me despite the wait, the delivery charges and the sometimes bad quality of the purchase, I have also hit some incredible deals and been thrilled with my purchase. However, returning a much anticipated item due to a bad fit or for any legitimate reason and already disappointed that you cannot exchange it rather, you still have to pay a collection fee. Such was the case this last time. I waited at my door, package in hand, for 5 minutes because the delivery man collecting my return, (who knows me by name), had another 7 deliveries in the same complex that I live in. Figure this, each one of those paying a delivery fee. And they charged me to return an item already paid for and delivery charged. Alas! So in essence, I paid over R100 for something I do not have. Made me rethink buying from them again.