1 reviews | Active since May 2017

04 May 2017, 03:49

Delivery and communication shocking

<p>I was a loyal supporter of One day only... up until 2 months ago, were they say delivery take 10 days max. I have been waiting more than a month on several orders. You can not phone them, when they refund you, they don't pay all your mobey back. Some packages arrived with not all the stock in it - when you require, you don't receive answers. I even received the wrong order in April, and contacted them I only heard back from them a week later.</p> <p>Such a pity - that a good business, clearly growing to fast with lack of employees, and vision - I don't see how this business keeping on performing like this, will succeed. I am holding thumbs that I will receive my last orders - still outstanding (more than 10 days) and are sad to say - that I will not be supporting them any longer. I bought something every day - I have lost my confidence in not only the lack of communication, but not refunding you, keeping you posted - or not having a number where one can phone?? This business is like the Titanic. Bad service, bad delivery and sending wrong or too little stock - which you already paid for. </p>

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