Customer support like (almost) non-other...

<p>I placed an order on the website for onedayonly, and sent the proof of payment as requested. Due to some error/oversight the email I sent was not recorded and the order was cancelled as per their policy.</p> <p>(This was the first time I had any problem, all previous orders where handled very professionally)</p> <p>When I contacted n(via email) their customer support staff, I received an email back within 7 minutes apologising for the error, and informing me that my order has been re-instated.</p> <p>I think in an era where customer service is practically non-existant, the fact that they had a person that responded that quickly and sorted everything out, without me having to sent any additional emails is truly wonderful.</p>