1 reviews | Active since Dec 2016

18 Dec 2016, 08:22

Client service shocking

<p>I order a knife set through one day only and when the knife set arrived it was missing a knife. I then proceeded to email them and I got a response that they were looking into it. That was the last I heard from them on the 9 December. </p> <p>I have sent another two emails to ask for an update but my emails never get a reply. I then tried another way of contacting them through their Facebook page where I then just got a reply saying the customer service agent will get back to you shortly.</p> <p>i really am disappointed in this company and will never use their services again. This is unacceptable customer service from a company. I am now sitting with half a Christmas present and will have to go get another one as I can not rely on getting a response from OneDayOnly. </p> <p> </p>

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