Both items on the order not available

I think it is totally pathetic that I place an order for 2 items, and a week down the line get told that one item is not in stock and I will need to be refunded. I asked them to swap the item, as it was otherwise false advertising if the item was not actually available, and they have nothing to swap. I then get told a few days later that the other item is ALSO NOT AVAILABLE; so I am refunded for that item too. I have now not been refunded the delivery charge I paid, only the price of the 2 items.

It is not acceptable that 2 out of 2 items on my order are not available.

Quiote frankly, I may as well unsubscribe from the daily mailer, if the items they advertise are not actually available.

As many others have stated, rather go to the more reliable online retailers - don't waste your time here. I've been burnt in the past with regards to packaging as well as delivery time too, and I also feel OneDayOnly delivery charge is quite high.